Returns And Refunds Policy

We at Chaini Blends work to our customers' satisfaction by providing them with quality products and spices. Before ordering please read our Returns & Refunds Policy. 

Refund Eligibility

Only wrong/damaged items will be eligible for a refund. Subject to applicable law, there can be no refunds for a change of mind or personal preference.Should you get a wrong or faulty product please reach out to our Customer Support team with your order history and evidence of the problem. 

Video Proof Required

All wrong item and/or faulty item refund requests must have an unboxing video as evidence. The opening of the package, the state of the package and the product should be clearly displayed in the video.If a refund is not requested with proper video evidence then it may not be accepted. 

How to Request a Refund

1. Please call our customer support team with the order number.
2. Describe if you have a wrong or defective product.
3. Provide a video of the unboxing as evidence of the problem.
4. Please wait for our staff to assess and give you more directions. 

Refund Processing

Refunds will be made only after being verified and approved. If the request is accepted, the refund will be done via the respective payment method. You may need to wait for the refund to show up in your bank account or payments provider. 

Order Cancellation Policy

Orders placed will not be canceled once shipped. Before placing your order, please check the details. 

Contact Us

Check out our website for contact information for Chaini Blends for any questions on returns or refunds. The staff will discuss this policy and applicable laws with regard to your concern.