Privacy Policy

We value your privacy and are dedicated to responsibly managing your personal data at Chaini Blends. This Privacy Policy outlines the information that might be gathered when you visit our website and how it might be processed. 

Information We Collect

We gather information about you when you visit our website and/or place an order.We collect the following information when you visit our website and/or place an order: 

• Contact information such as name and contact number (phone and email).
• Billing and shipping address information.
• Order details & purchase history.
• The status of payment and information about transactions.
• Information related to customer support requests.
• Technical data: Type of browser, information on the device and on the use of the websites visited, if applicable. 

How We Use Your Information

We may use your information to: 

• Process and fulfil your orders.
• Provision for shipping and deliveries.
• Send Order Confirmations and Delivery Updates.
• Address customers' enquiries and complaints.
• Examine incorrect or faulty product complaints.
• Enhance our website and customer experience.
• Comply with legislation and regulations. 

Payment Information

The payment service providers may be third party payment service providers. Payment details are processed in line with the relevant processor's policies and security measures. 

Sharing of Information

Relevant information may be shared with service providers (e.g. couriers, website service providers, payment providers) as required to fulfil orders and to operate our business. Information may also be shared as mandated by law. 

Your personal information will not be sold to third parties. 

Cookies and Website Technologies

We use cookies or other technologies on our website, for various purposes including to enhance the functionality of the website and to understand how our website is used and to improve our services. Cookies can be controlled using the settings of the web browser, but some cookies may impact the operation of sites. 

Data Security

Reasonable steps are taken to prevent the disclosure, misuse, loss, unauthorized access or disclosure of personal information. But online transmission or electronic storage of anything can never be made 100% secure. 

Data Retention

We keep personal information for as long as is necessary, reasonably, to serve the purposes for which it was collected, to comply with legal requirements and to resolve disputes. 

Your Privacy Rights

You can request access, correction or deletion of your personal information, subject to any applicable law. To request privacy-related information, you can reach out to us through the information provided in our website. 

Third-Party Websites

We may point to other Internet sites. They have their own privacy policies in place and we recommend that you check their privacy policies before submitting any information. 

Changes to This Privacy Policy

This policy may be amended if there is a change in our practices or legal obligations. This page will be updated with any change in the information. 

Contact Us

Please reach out to Chaini Blends via contact on our website if you have any questions or requests regarding privacy.